Privacy Policy

EGIS Praha processes personal data provided by you, for example by sending an e-mail or by contacting us through the online contact form with a question regarding products or a job offer. In this respect, please bear in mind that sending personal data or other information via the Internet may not be completely secure.

For information about automatically collected data please see section “Cookies”.

EGIS Praha has adopted technical and organizational measures to protect personal data from unauthorized access, disclosure, theft, alteration or destruction. These measures are reviewed and improved regularly.

The data are processed to the extent provided by you and may be combined with other data obtained from publicly available sources, such as public registers of legal entities or from other companies of the Servier Group. EGIS Praha does not obtain your data from other sources. Provided personal data that are not necessary for the purpose of their processing are not processed.

The data are processed for the purpose of further communication with you, i.e. in particular for answering your request. You will be informed about their processing for another purpose, for example in the event that an employment or other contractual relationship between you and EGIS Praha is established.

Personal data are stored for the period required by statutory law. If no such period is required, the data will be kept for the time necessary to fulfill the purpose of their processing, or for up to five years following their provision.

Personal data may be transferred to other companies of the Servier Group. The data may also be transferred to the provider of services necessary for their processing, for example to the operator of a data center in which they are stored. In this case, the data can be transferred also to countries that are not member states of the European Union (United States of America, United Kingdom of Great Britain and Northern Ireland, Canada).

You are entitled to request from EGIS Praha, as the controller of your personal data:

-          information whether EGIS Praha processes your personal data and access to such data

-          rectification and completion of personal data

-          restriction of processing of personal data

-          erasure of personal data

-          transmission of personal data to another controller

Contact details for exercising these rights:

EGIS Praha, spol. s r. o.
Ovocný trh 1096/8, 110 00 Praha 1
e-mail: gdpr@egispraha.cz

If you believe that statutory law was violated in the course of the processing of your personal data, you can file a complaint with the Office for Personal Data Protection. Contact details are available at www.uoou.cz.

EGIS Praha gathers information on suspected adverse incidents of medical devices as part of cooperation with their distributor or importer to carry out obligations under the Medical Devices Act. EGIS Praha is therefore entitled and at the same time obliged to process your personal data, or the personal data of your patients which you provide to EGIS Praha in the course of reporting these suspicions.

The purpose of processing these personal data is to gather information on suspected adverse incident and to submit this information to the manufacturer of the medical device concerned or to the State Institute for Drug Control to ensure that the incident is properly investigated and that appropriate measures are taken.

Personal data is processed only to the extent necessary for the stated purpose. These data include primarily your contact details, i.e. your name and surname, telephone number and e-mail address, so that we can obtain further information on the adverse incident, if necessary. Also processed are identification data of the medical device, i.e. its trade name and possibly other information such as batch number etc. To achieve the above purpose, we will also need and process information on the adverse incident itself, i.e. its description, date of its occurrence, number of affected patients and its effects. Achieving the purpose is also not possible without information about these patients, i.e. without their initials, year of birth or sex.

If you send us also other personal data which is not related to the above purpose of the personal data processing or which is not necessary to achieve this purpose, these personal data will be erased and will not be further processed.

The personal data provided together with other information about the adverse incident may be submitted to the manufacturer of the medical device and to the State Institute for Drug Control, to whom EGIS Praha is obliged to report any suspected adverse incident. You can also submit the report directly to the State Institute for Drug Control yourself via the form on its website. These data and information may be further shared with other companies of the EGIS Group in order to compare and investigate adverse incidents in all countries where the medical device concerned is marketed.

Given the period for which the State Institute for Drug Control retains documentation on adverse incidents EGIS Praha shall keep the provided personal data for at least 15 years, or for 30 years if the adverse incident was related to injury or death of the user, patient or other individual. After this period, the personal data will be erased if they will not be longer needed to achieve the purpose described above, for example due to termination of the marketing of the medical device in question.

Personal data provided by you will be made available to you at your request. Send this request by e-mail to farmakovigilance@egispraha.cz. You can also request the rectification of these personal data. Since we are obliged to process personal data by the operation of law, we cannot erase them and we will not be able to comply with any request for their erasure. Before handling your request, we may require sufficient identification from you to prevent disclosure of your personal data to an unauthorized person. If you have reported an adverse incident that has occurred to another person, only your own personal (contact) information will be made available to you or rectified at your request.

If you believe that law has been violated in the course of the processing your personal data, you can file a complaint with the Office for Personal Data Protection.

EGIS Praha obtains information on suspected adverse reactions to medicinal products in the course of cooperation with their marketing authorization holder as part of carrying out pharmacovigilance obligations under the Pharmaceuticals Act. EGIS Praha is therefore entitled and at the same time obliged to process your personal data, or the personal data of other persons if you do not report your own adverse reaction (but for example that of your patient or relative), which you provide to EGIS Praha as part of reporting these suspicions.

The purpose of this personal data processing is to gather information on suspected adverse reactions and to evaluate them in order to take appropriate action.

Personal data is processed only to the extent necessary for the stated purpose. These data include primarily the initials of the person whose adverse reaction is being reported, date of this person’s birth and sex. Also processed is the name of the medicinal product to which the suspected adverse reaction, i.e. adverse or unintended reaction, relates and description of this reaction, including the date of its occurrence, its duration, its symptoms, its consequences etc. Your contact details, i.e. telephone number or e-mail are also necessary for us in order to contact you and learn more information. If you are not the physician who treated the patient at the time of the adverse reaction, in particular physician who prescribed the medicinal product that was supposed to cause this reaction, it is necessary to process also the contact details of that physician in order to achieve the above purpose.

If you send us also other personal data that are not related to the above purpose of personal data processing or data that are not necessary to achieve this purpose, these personal data will be erased and will not be further processed.

The personal data provided may be submitted to the State Institute for Drug Control, to which EGIS Praha is obliged to report any suspected adverse reactions. You can also submit the report directly to the State Institute for Drug Control yourself via the form on its website. The personal data provided may be further shared with other companies of the EGIS Group in order to compare and investigate adverse reactions in all countries where its medicinal products are marketed. We are also obliged to send the information obtained on all suspected adverse reactions to the European Eudravigilance database by the operation of law.

In accordance with the Pharmaceuticals Act, we are required to store the information on suspected adverse reactions for at least 10 years. After this period, personal data will be erased if they are no longer needed to achieve the purpose described above, for example due to termination of the marketing of the medicinal product in question.

Personal data provided by you will be made available to you at your request. Send this request by e-mail to farmakovigilance@egispraha.cz. You can also request the rectification of these personal data. Since we are obliged to process the personal data by the operation of law, we cannot erase them and we will not be able to comply with any request for their erasure. Before handling your request, we may require sufficient identification from you to prevent disclosure of your personal data to an unauthorized person. If you have reported an adverse reaction that has occurred in another person, only your own personal (contact) information will be made available to you or rectified at your request.

If you believe that law has been violated in the course of the processing your personal data, you can file a complaint with the Office for Personal Data Protection.

Personal data are collected and processed by the controller: EGIS Praha, spol. s r.o., with its registered office at Ovocný trh 1096/8, 110 00 Prague 1 – Staré Město, Company ID No.: 63982722, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 39969. The person responsible for overseeing the processing of personal data at EGIS is the Data Protection Officer, MN Legal, advokátní kancelář, s.r.o., represented in this role by Jan Pořízek (tel.: +420 605 871 460, e-mail: jan.porizek@mn-legal.eu). 

 

EGIS processes the personal data (hereinafter also referred to as “Personal Data”) of healthcare professionals (hereinafter also referred to as “HCPs”) and representatives and contact persons of healthcare organisations (hereinafter also referred to as “HCOs”) for the purposes of recording monetary and non-monetary benefits provided to them, performing contracts and maintaining contract records, carrying out visits to physicians and keeping records thereof, conducting business negotiations with pharmacies, marketing communication, complying with transparency requirements relating to cooperation, and recording and supporting participation in professional and educational events organised by EGIS or third parties.

 

Recording monetary and non-monetary benefits provided to you as an HCP by EGIS and, where applicable, their disclosure

Title, first name and surname, information about your status as a healthcare professional or your healthcare profession and specialised competence, information about the healthcare facility or HCO in which you work, including information about your position therein, information about monetary and non-monetary benefits (subject matter, amount, purpose and period of provision) provided to you by EGIS, and healthcare facility identification code. Information about these benefits may be published on the websites of EGIS and the Czech Association of Pharmaceutical Companies.

Legal basis for processing: EGIS’s legitimate interest in ensuring transparency in its cooperation with HCPs
Personal Data retention period: 3 years from the provision of the last benefit

Performance of contracts with HCPs and HCOs and maintenance of contract records

For HCPs: first name, surname and contact details of the data subject (e-mail address, telephone number, job position/function/title for the purposes of addressing the person), the amount of remuneration or other performance under the contract, billing details and all other data specified in the contract.
For representatives or contact persons of HCOs: first name, surname and contact details of the data subject (e-mail address, telephone number, job position/function/title for the purposes of addressing the person), and any other data concerning the data subject specified in the contract concluded with the HCO.
Legal basis for processing: where a contract is concluded with the data subject, the legal basis for processing is the performance of that contract; where a contract is concluded with a legal entity (HCO) in which the data subject acts as the representative or contact person of that contracting party, the legal basis for processing is EGIS’s legitimate interest in performing that contract
Personal Data retention period: 10 years after termination of the contract

Records of visits to HCPs; business discussions with pharmacies

Title, first name and surname, e-mail address, telephone number, information about the healthcare facility/pharmacy or HCO in which you work, including information about your position therein, information about your status as a healthcare service provider or healthcare professional, information about your healthcare profession and specialised competence, healthcare facility identification code, and information about cooperation with EGIS (including records of visits by EGIS representatives, reports and information provided to you, or other relationships with EGIS).

Legal basis for processing: EGIS’s legitimate interest in maintaining records of cooperation with HCPs and pharmacies
Personal Data retention period: 3 years from the last interaction

Marketing communication
(sending professional information and communications concerning medicinal products, medical devices, healthcare and treatment methods, including recording your response)

First name, surname and contact details of the data subject (e-mail address, telephone number, job position/function, address of the healthcare facility), information about your status as a healthcare professional or your healthcare profession and specialised competence, areas of interest and preferred methods of communication with you (by telephone, e-mail, in person, etc.).

Legal basis for processing: consent of the data subject
Personal Data retention period: 3 years from the last interaction

Recording and supporting HCPs’ participation in professional and educational events organised by EGIS or a third party

First name, surname and contact details of the data subject (Czech Medical Chamber registration number, e-mail address, telephone number, job position/function, name and address of the healthcare facility including postcode, image captured in a photograph or video), type of participation (active/passive), job classification, and special dietary, accommodation or similar requirements.
Legal basis for processing: EGIS’s legitimate interest in organising or participating in professional and educational events for HCPs
Personal Data retention period: 3 years from the HCP’s participation in the last event

 

ADDITIONAL INFORMATION (FOR ALL PROCESSING PURPOSES)
RECIPIENTS OF PERSONAL DATA AND CROSS-BORDER TRANSFERS: In addition to EGIS, personal data will also be processed by other companies of the Servier Group as part of the ordinary consolidation of business activities under the parent company and its general supervision, namely under the supervision of LES LABORATOIRES SERVIER, SAS, with its registered office at 50 rue Carnot, 92284 Suresnes Cedex, France, registered in the Commercial Register of Nanterre under registration number 085 480 796. For record-keeping purposes, personal data will also be processed by IQVIA AG, with its registered office at Erlenstrasse 4, 6343 Rotkreuz, Swiss Confederation, registration number CHE-106.920.201, or its subsidiary IQVIA Technology Solutions s.r.o., with its registered office at Pernerova 691/42, 186 00 Prague 8, Company ID No.: 25716212.


OTHER ADDITIONAL INFORMATION: Retention period: Personal data will be retained (processed) by the controller for no longer than the maximum period specified for the relevant purpose of personal data processing. Once the purpose of the processing has been fulfilled or the specified period has expired, your personal data will be deleted.

Your personal data are processed for marketing communication purposes on the basis of your consent. You may withdraw your consent at any time. You provide your personal data voluntarily and may refuse to provide them. Providing personal data to EGIS for this purpose is not mandatory, nor is it a statutory or contractual obligation or a condition necessary for entering into a contract.

Where your personal data are processed on the basis of a contract concluded with you, providing them to the extent necessary for entering into the contract is a contractual requirement.


Transparency of personal data processing and procedures: As a data subject, you have, among other rights, the right to request access to your personal data from EGIS, the right to rectification of inaccurate or false personal data, the right to erasure of personal data (the so-called right to be forgotten), and the right to restriction of personal data processing (under which the controller marks stored personal data in order to restrict their future processing). As a data subject, you have the right to object to the processing of personal data for marketing purposes or to the processing of personal data based on the controller’s legitimate interests. You also have the right to data portability, the right to withdraw your consent at any time in the same manner in which you gave it, the right to lodge a complaint with the supervisory authority concerning the processing of your personal data (Office for Personal Data Protection, https://uoou.gov.cz), and the right to submit a motion to initiate proceedings concerning your personal data protection rights, for example, if EGIS infringes your rights as a data subject. Withdrawal of consent does not affect the lawfulness of personal data processing based on that consent before its withdrawal. Your personal data are not subject to automated decision-making or profiling; however, personal data may be segmented by category (for example, according to your communication preferences, professional specialisation, or interest in information).

To exercise your rights as a data subject, you may contact us at: dataprotection@egispraha.cz.

 

WarningYour browser is out of date. Please, use an updated version! Chrome || Firefox